Notes on building well
Field notes on AI, software delivery, and the Zoho ecosystem — written by the engineers doing the work.
The weekly demo: our most effective delivery ritual
Why a 30-minute demo every Friday keeps scope honest and stakeholders calm — and how it changes the way engineers slice their work.
Migrating to Zoho One without breaking operations
A staged migration playbook that keeps the business running while you switch systems — from parallel run to the first week live.
RAG in production: the boring parts that matter
Chunking, embeddings, and evals — the unglamorous work that decides whether a retrieval system holds up once real users start asking questions.
Cutting a cloud bill by a third without a migration
The quick wins we reach for first before anyone talks about re-platforming — idle resources, right-sizing, and storage tiers nobody revisited.
What actually belongs in an MVP (and what never does)
A blunt filter for scope so your first release proves the one thing that matters, instead of five things at once on a shrinking runway.
Designing fraud detection people can actually trust
Precision, latency, and explainability — balancing the three so a fraud model catches real fraud without burying customers in false positives.