Service · 02

AI & Automation

Transformative intelligence and autonomous workflow systems — designed to be safe, observable, and genuinely useful in production, not just a demo.

AI & Automation
80%
tier-1 tickets auto-resolved
<80ms
inference latency at scale
6 wk
from eval to production
100%
audited, reversible actions
What we deliver

Capabilities that ship to production

Scope a project

Custom models trained and served on your data, with monitoring and retraining pipelines.

Explore AI/ML Development
AI/ML Development

How an AI & Automation engagement runs

We de-risk before we build — a short evaluation phase proves the approach before anything ships to users.

.01

Evaluate

Prove the model on real data with a clear success bar before committing to build.

.02

Design & guardrail

Define scope, fallbacks, and observability so the system is safe and reversible.

.03

Build & integrate

Ship into your stack with tests, evals, and monitoring from day one.

.04

Operate & improve

Track quality in production and retrain as data and usage evolve.

A support agent that closes 80% of tier-1 tickets
Case study · Healthcare

A support agent that closes 80% of tier-1 tickets

A RAG-powered agent grounded in the client's knowledge base, with guardrails, evals, and clean human handoff when confidence drops.

Read the case study ↗
Tech stack

The tools we build with

Model-agnostic on purpose: the orchestration layer is built so a model swap is a config change, not a rewrite.

Models

AnthropicOpenAIHugging FaceMistralOllama

Orchestration

LangChainLangGraphTemporalAirflow

Retrieval & data

pgvectorQdrantPostgreSQLRedis

Evals & ops

Weights & BiasesOpenTelemetryGrafanaSentry

AI & Automation FAQ

We run a short evaluation phase against your real data with a success bar agreed up front. Sometimes the honest outcome is that a deterministic rule or a fixed integration solves it more cheaply, and we’ll say so.

Our work

Related work

All work

Not sure which service you need?

Tell us the problem. We'll tell you the smallest first step that gets you moving.

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Questions about AI Automation?